Terms of Service

Last updated: November 8, 2024

Introduction

These Terms of Service ("Terms") govern your use of services provided by Corporate Business Technologies Ltd. ("Корпорът Бизнес Технолоджийс" ООД, "we," "our," or "us") and your access to our website cbt.bg (the "Website"). By using our services or accessing our Website, you agree to be bound by these Terms.

Company Information

Legal Name: Корпорът Бизнес Технолоджийс ООД (Corporate Business Technologies Ltd.)

Registration Number (EIK): 207473602

VAT Number: BG207473602

Registered Address: Bulgaria, Sofia, Tsarigradsko Shosse Boulevard 8, Block 4, Entrance A, Floor 1, Apartment 2, 1113

Contact: [email protected]

Services

We provide a range of technology services, including but not limited to:

  • Website Development: Custom web development using modern technologies including TypeScript, Tailwind CSS, Next.js, and PocketBase
  • Mobile Application Development: Native and cross-platform mobile applications using Flutter and other modern frameworks
  • Web Applications: All-in-one business solutions including HR management, CRM systems, and ERP platforms with real-time analytics
  • Digital Marketing: SEO optimization, social media marketing, and campaign management services
  • Cybersecurity Services: Security assessments, penetration testing, and security consulting
  • AI Solutions: Artificial intelligence and machine learning implementations
  • Video Game Development: Custom game development services

The specific scope, deliverables, timelines, and pricing for each service will be defined in separate written agreements, proposals, or contracts.

Acceptance of Terms

By accessing our Website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services or access our Website.

Service-Specific Terms

Custom Development Services

For custom development projects (websites, mobile applications, web applications, etc.), the following applies:

  • Scope of Work: Each project will be defined by a separate written agreement, statement of work, or proposal detailing the deliverables, timelines, and costs
  • Client Responsibilities: Clients are responsible for providing timely feedback, necessary materials, access to systems, and approvals required to complete the project
  • Change Requests: Any changes to the agreed scope of work may result in additional costs and timeline adjustments
  • Acceptance: Deliverables will be subject to a reasonable acceptance period as defined in the project agreement

Web Application Services

For our web application products and SaaS offerings:

  • Access: We grant you a non-exclusive, non-transferable right to access and use the web application during the subscription period
  • Availability: We strive to maintain 99% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible
  • Data: You retain ownership of all data you input into our web applications. We will handle your data in accordance with our Privacy Policy
  • Termination: Either party may terminate the service with 30 days' written notice. Upon termination, you will have 30 days to export your data

Intellectual Property

Custom Development Work

For custom development projects, upon full payment:

  • Client Ownership: You will own the final deliverables created specifically for you, including custom code, designs, and content
  • Third-Party Components: Ownership excludes third-party libraries, frameworks, APIs, and tools used in the development, which remain subject to their respective licenses
  • Our Retention Rights: We retain the right to use general knowledge, skills, methodologies, and non-client-specific code developed during the project for other clients

Proprietary Products and Services

All proprietary web applications, tools, frameworks, and methodologies developed by us remain our exclusive property. Clients receive only a license to use these products as specified in the service agreement.

Portfolio Rights

Unless otherwise agreed in writing, we reserve the right to display completed work in our portfolio and marketing materials, with appropriate credit and anonymization of sensitive information if required.

Payment Terms

Payment terms will be specified in individual service agreements. Generally:

  • Custom Projects: Payment schedules may include deposits, milestone payments, and final payment upon completion
  • Subscription Services: Billed monthly or annually in advance unless otherwise agreed
  • Late Payments: Late payments may result in suspension of services and may incur late fees as permitted by Bulgarian law
  • Taxes: All prices are exclusive of applicable taxes unless otherwise stated. You are responsible for any taxes, duties, or fees associated with the services

Warranties and Disclaimers

Limited Warranty

For custom development projects, we warrant that deliverables will substantially conform to the agreed specifications for a period of 30 days following acceptance. Our sole obligation under this warranty is to correct any non-conforming deliverables at no additional charge.

Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED ABOVE, OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

  • We do not warrant that our services will be uninterrupted, error-free, or completely secure
  • We do not guarantee specific results from digital marketing, SEO, or other optimization services
  • Cybersecurity services do not guarantee complete protection against all threats
  • Third-party integrations and APIs are subject to their own terms and availability

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY BULGARIAN LAW:

  • IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION
  • OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM
  • THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited or excluded by Bulgarian law.

Termination

Termination by Client

You may terminate services by providing written notice as specified in the service agreement. For custom development projects, you remain responsible for payment for work completed up to the termination date.

Termination by Us

We may terminate or suspend services immediately if you:

  • Breach these Terms or any service agreement
  • Fail to make timely payments
  • Engage in illegal or unethical use of our services
  • Provide false or misleading information

Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, confidentiality, payment obligations, warranties, disclaimers, and limitations of liability survive termination.

Acceptable Use Policy

You agree not to use our services or Website to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights of others
  • Transmit malware, viruses, or other harmful code
  • Attempt to gain unauthorized access to our systems or other users' data
  • Engage in spamming, phishing, or other deceptive practices
  • Harass, abuse, or harm others
  • Interfere with or disrupt the integrity or performance of our services

We reserve the right to investigate violations and cooperate with law enforcement authorities. Violations may result in immediate termination of services.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our relationship, except as required by law or with prior written consent. This obligation survives termination of services.

Indemnification

You agree to indemnify, defend, and hold harmless Corporate Business Technologies Ltd., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your use of our services or Website
  • Your violation of these Terms
  • Your violation of any rights of third parties
  • Content, data, or materials you provide to us

Third-Party Services and Links

Our services may integrate with or link to third-party services, APIs, tools, and websites (such as PocketBase, Flutter, payment processors, etc.). We are not responsible for the availability, content, privacy practices, or terms of these third-party services. Your use of third-party services is at your own risk and subject to their respective terms and conditions.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms. For ongoing service contracts, material changes will be communicated via email and will take effect 30 days after notification.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Bulgaria, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Sofia, Bulgaria.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.

Entire Agreement

These Terms, together with any service-specific agreements, proposals, or contracts, constitute the entire agreement between you and Corporate Business Technologies Ltd. regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.

Contact Information

If you have any questions about these Terms, please contact us:

Email: [email protected]

Address: Corporate Business Technologies Ltd., Tsarigradsko Shosse Boulevard 8, Block 4, Entrance A, Floor 1, Apartment 2, 1113 Sofia, Bulgaria